CONTACT US

ADDRESS :

FLAT/RM 2202 22/F KAISER CENTRE 18 CENTRE STREET SAI

EMAIL ADRESS :
[email protected]

PHONE NUMBER :
(+852)68840921

JOIN US

Job responsibilities

  1. Assist to provide/support services to clients and end users of workarounds or solving applications & systems usage, problems and/or issues
  2. Coordinate with and lead other support parties or IT vendors of solving the problems or issues
  3. Communicate with management, clients and end users on support progress and results
  4. Provide documentation services, e.g. maintain Support Operation Guide, IT inventory list, Problem/Issue Log, Change Request Report, etc.
  5. Perform IT services of hardware/software installation, configurations, PC support, backup/restore, security updates, patch management, software licenses updates, testing and UAT, etc.

Qualifications

  1. Diploma holder or above in IT related disciplines
  2. At least 1 year of working experience in related IT fields
  3. Good command of English and Chinese
  4. Cantonese and English speaking
  5. Mandarin speaking is favorable
  6. Overtime work will be required
  7. Candidate with less experience would be considered as Service Engineer
  8. Fresh Graduates are welcome

Assist to provide/support services to clients and end users of workarounds or solving applications & systems usage, problems and/or issues Coordinate with and lead other support parties or IT vendors of solving the problems or issues

Job responsibilities

  1. Based on the company's business objectives, formulate CRM strategic goals and organize their implementation;
  2. Based on user needs and business needs, combine business data and market feedback with the company's phased strategic goals, propose a CRM product development plan, and continuously optimize and improve CRM products;
  3. Adopt effective operational methods to acquire and retain customers, increase user activity and stickiness, and increase member registration, purchase, satisfaction and repurchase rates;
  4. Responsible for establishing user membership classification, classification management and marketing systems, formulating implementation plans to deeply explore member needs, and improving member activity and retention rates;
  5. Manage and cultivate the CRM operation team, improve users and drive overall user growth and interactive behavior through effective operation methods;
  6. Analyze the behavior path and life cycle of users within the platform, study user psychology and user behavior, and build a user relationship management model;
  7. Carry out follow-up user quality monitoring for users in each channel, cooperate with data analysis, provide user quality reports for different channels, and be responsible for the sales results generated by users;

Qualifications

  1. English CET-6 or above, bachelor degree;
  2. Have more than 5 years of experience in CRM related brand services
  3. Work conscientiously and responsibly, have strong ability to withstand pressure, and be able to proactively accept new knowledge;
  4. Strong logical thinking, strong summary and reporting ability, and able to formulate effective marketing and promotion plans based on analysis results;
  5. Familiar with using OFFICE office software and able to use Excel for in-depth data processing and analysis；
  6. Excellent cross-team resource integration and project management capabilities.

Based on the company's business objectives, formulate CRM strategic goals and organize their implementation; Based on user needs and business needs, combine business data and market feedback with the company's phased strategic goals, propose a CRM product development plan, and continuously ;

Job responsibilities

  1. Responsible for the operation and launch of multiple projects in the overseas region (Southeast Asia, Hong Kong, Macau, Taiwan) in preparation.
  2. Liaise with various product development teams, coordinate with distribution departments, and ensure stable launch and long-term operation of products.
  3. Assist senior management in building product business models and utilize data analysis during operations to enhance overall product performance.
  4. Coordinate user-related tasks, including but not limited to content release, community management, customer service coordination, and maintaining key clients.
  5. Establish partnerships with various types of third parties in overseas regions as required and independently drive cooperation.

Qualifications

  1. Over 5 years of experience in overseas operations, with a bachelor's degree or above.
  2. Familiarity with the legal policies and relevant legal qualification application processes in target distribution regions.
  3. Excellent language skills and psychological resilience, able to handle project pressures.
  4. Strong logical thinking and data analysis skills.
  5. English proficiency is preferred as a working language.
  6. Prior possession of overseas partnership resources is advantageous.

Responsible for the operation and launch of multiple projects in the overseas region (Southeast Asia, Hong Kong, Macau, Taiwan) in preparation. Liaise with various product development teams, coordinate with distribution departments, and ensure stable launch and long-term operation of products. Assist senior product ...